Document the repair issues.
- Make a repair request by text, email or letter. (download sample)
- Take Pictures.
- Get witnesses.
- Ask the landlord to do a walkthrough.
Bring attention to the repair issues.
- Contact L+I. Call 311 to ask for an inspection from the Department of Licenses & Inspections (L+I). Look up L+I violations here.
- File a Fair Housing Complaint. If your unit fails an L+I inspection, you can contact the Fair Housing Commission at 215-686-4670 or go to 601 Walnut St, Suite 300 South to file a complaint. Visit the Fair Housing Commission here.
- Contact PHA Inspections. If you live in a Section 8 Housing Choice Voucher unit, call 215-684-3860 to ask for an inspection from PHA.
- Contact your representative in City Council or State Government. Find your rep at 1-855-738-3689 or go to guide.seventy.org.
- Withhold rent. You should not withhold rent unless the repair issues are serious and prevent you from living in some or all of your unit.
- Send rent withholding letter to landlord (download sample)
- Escrow your rent. Open a bank account to deposit your rent or keep the rent in a money order.
- Repair & deduct. You can pay someone to repair the issue and deduct the cost from your rent.
- Contact a repair person and ask him to give you an estimate for the cost of the repair. The cost for repair should not exceed the amount you pay for a single month of rent.
- Send repair and deduct letter to landlord. (download sample)
- Hire a contractor if the landlord does not complete the repairs in a reasonable amount of time. Keep the invoice and receipt.
- Contact the Tenant Union Representative Network (TURN). Call 215- 940-3900 or go to 100 South Broad Street, 8th Floor to learn more about your rights and organizing tenants in your building. Visit TURN here.
- Seek legal help.